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De-escalate a thread that's gone wrong

Reset the conversation without conceding facts.

  • escalation
  • tone
  • conflict

The prompt

This thread has gone wrong. What is actually true: {{truth}}

{{thread}}

Write the next message. Acknowledge the frustration once, specifically, and then
correct the record without arguing about who said what. Where we were wrong, say
so cleanly. Where we were not, hold the line politely rather than apologising for
something that did not happen.

End with one concrete next step.

What to fill in

{{thread}}
The thread so far — e.g. Paste the exchange
{{truth}}
What's actually true — e.g. the data was never lost; it was on the other device

117 prompts, in the app you already paste from

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