Design
Error message that helps
What went wrong, and the one thing to do about it.
- error message
- ux writing
- recovery
The prompt
Write the user-facing message for this failure: {{failure}}
What they can do: {{recovery}}
One sentence on what happened in their terms, one on what happens next. No
apology, no error code in the body, no blaming "an unexpected error". If there is
genuinely nothing for them to do, say that plainly rather than inventing a step.
Give me a title of at most eight words and the body. Then the button label.What to fill in
- {{failure}}
- What failed, technically — e.g. the store could not be opened; it was moved aside
- {{recovery}}
- What the user can do — e.g. nothing — the old data is preserved for support
What it produces
Couldn't open your snip history
Your previous history is saved and recoverable — SnipTray has
started a fresh one so you can keep working. Contact support
and we'll restore it.
[ Contact support ]117 prompts, in the app you already paste from
The whole library, searchable, with your own prompts alongside it. Free to browse here; Pro to keep them a keystroke away on every device.