Triage this ticket

Triage the ticket below.

Give: severity with a one-line justification, whether it is a bug, a question, or a
feature request in disguise, who should own it, and the single question to ask back
if it is not actionable yet.

Separate what the user observed from what they concluded. Their diagnosis is a hint,
not evidence — say which parts of it you are treating as fact.

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What to fill in

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The ticket — e.g. Paste what they wrote

What it produces

Severity: high — data appears lost to the user, even though it
  isn't. Perception of loss churns people.
Type: bug, not a question. Their diagnosis ("sync deleted my
  clips") is a conclusion; what they observed is that clips
  from Tuesday aren't on the Mac.
Owner: sync.
Ask back: were both devices signed into the same Apple ID on
  Tuesday? Distinguishes the real bug from the common case.