Support
Write a help doc from repeated questions
Answer first, steps second, edge cases last.
- documentation
- help centre
- faq
The prompt
Write a help page for a question we keep getting: {{question}}
The answer: {{answer}}
Answer in the first two sentences, before any preamble about what the feature is.
Then numbered steps if there are steps. Then the two or three cases where the
answer is different, clearly separated.
Write for someone who is mildly annoyed and skimming.What to fill in
- {{question}}
- The question people keep asking — e.g. why isn't my iPhone seeing Mac clips?
- {{answer}}
- The actual answer — e.g. same Apple ID, sync on, Pro required
117 prompts, in the app you already paste from
The whole library, searchable, with your own prompts alongside it. Free to browse here; Pro to keep them a keystroke away on every device.